Ref.: Maria Kristina E. Cassion
854-0984 / 854-0452 / 854-0456 / 853-0041 to 60 local 8940/8329
Mobile: +63 917 552-6023
October 13, 2009
Train operators of the LRT Lines 1 and 2 will now be sporting new uniforms as part of its ISO 9001 Quality Management System (QMS) certification process.
The new upper uniform is composed of light blue short sleeve polo, black tie, black shoulder epaulets with gold stripes and a brass nameplate engraved with the LRTA insignia pinned on the uniform and dark blue slacks. Completing the whole ensemble is a black operator?s cap with a brass insignia of the LRTA at the center.
LRTA Administrator Melquiades Robles said the new uniform is based on international standards and is a symbol of professionalism and responsibility upon the train operators.
The LRTA launched its ISO 9001 QMS Project on Friday (October 8) with DOTC Secretary Leandro Mendoza in attendance.
The LRTA management decided to have its Line 1 Train Operations Division (TOD) audited first to set a benchmark in the organization, which can be replicated in the Line 2 TOD, followed by other processes in the entire LRTA system.
?We want the operations processes of our Line 1 TOD to be certified in the ISO 9001 standards as this division is undeniably at the core of the entire LRTA operation and existence,? Robles explained.
The Train Operations Division performs the critical functions of scheduling, manning, and the running of the daily train operations, consistent with the LRTA?s vision of providing safe, reliable, efficient and effective mass rail transit services.
Robles added by acquiring the ISO 9001 certification, the LRTA shall enjoy the same status as other top notch organizations and rail systems in the world that have demonstrated a full commitment to provide service that consistently conforms to internationally-specified standards, and shall be the first in the rail transportation sector in the country to achieve this.
The LRTA is expecting to be awarded the ISO 9001-2008 QMS certification by a third party by May 2010.
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